Managing Victim & Suspect Information
Victim and Suspect information is a critical part of every case in FraudFindr. This information can be added or modified at any time and it’s designed to enhance or even replace your existing client intake workflow. Once you’ve added a case, click ...
Finding & Editing Transactions
After you’ve added transactions to a bank account, you can begin to normalize them. This is the process of ensuring each transaction has a complete set of accurate data. Make sure you’re viewing the “Transactions” tab within an account, then: You can ...
What are Active Cases & Active Members?
Active cases and active members count toward the maximum number of cases and members allowed by your plans usage limit. “Inactive” members and “Inactive” cases will NOT count toward your usage limit, however inactive members will no longer be able to ...
Plans, Usage, and Billing Information
To manage your plan or update your billing information, click “My Account”, then “Billing & Usage”. From here, you can change your plan at any time or update your payment information. You can also review your current usage, which resets each month.
Managing Team Members
To invite people to your team, click “My Account”, then “Manage Team”. Here you’ll see a list of your current team members or pending invitations along with a button called “Invite People”. Click the button to begin inviting team members. In the next ...