Working on Multiple Teams

You can be a member of (and be invited to) multiple teams on FraudFindr and access them using the same email address. When you login to your account, you’ll be prompted to select the team you’d like to access. You can also switch teams at any time by clicking Switch Teams button in the top right of your screen.

However, you cannot sign up for multiple new team accounts using the same email. Once you've signed up for a team account with your email, you can only be invited to new teams using that same email.

• Related Articles

• Deleting an Account

  If you're NOT the owner of a team, deleting your own account won't affect anything else in FraudFindr. Only your account will be deleted. Cases you've been assigned to will be left unassigned, but no case information will be deleted. If you ARE the ...

• Managing Team Members

  To invite people to your team, click “My Account”, then “Manage Team”. Here you’ll see a list of your current team members or pending invitations along with a button called “Invite People”. Click the button to begin inviting team members. In the next ...

• Assigning a Case to a Team Member

  To assign a case to a team member, click “Manage Cases” and select the case you want to manage. Then, click “Edit Case Details” and open the “Basic Info” section. From here, you can assign the case to anyone on your team. Remember to save your ...

• Managing Victim & Suspect Information

  Victim and Suspect information is a critical part of every case in FraudFindr. This information can be added or modified at any time and it’s designed to enhance or even replace your existing client intake workflow. Once you’ve added a case, click ...

• Editing the Summary Section

  To Edit the Summary Section: 1.) Go to the Report Tab 2.) Click "Add New Section" or "Create Report" 3.) Click the checkbox next to "Summary" to add a Summary to your Case Report. 4.) Scroll down and click "Add Sections" 5.) Click the "Edit" button ...