Delete an account

Under the "Accounts" tab in the white ribbon, click the ellipse button on the right and then click the last option in red "Delete Account".

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• Deleting an Account

  If you're NOT the owner of a team, deleting your own account won't affect anything else in FraudFindr. Only your account will be deleted. Cases you've been assigned to will be left unassigned, but no case information will be deleted. If you ARE the ...

• Understanding User Roles

  User roles in FraudFindr control what permissions each user has. In other words, the role of a user determines what actions they can and cannot perform. Below is a full list of what each user role allows in FraudFindr: Team Owner The team owner is ...

• Bank Statement Parsing

  Sometimes, statements are provided to users in an inconsistent or disorganized way. Here is the recommended process to handling bank statements from the FraudFindr team. Hardcopy Bank Statements: 1. Sort statements by account type (checking, savings, ...

• Finding & Editing Transactions

  After you’ve added transactions to a bank account, you can begin to normalize them. This is the process of ensuring each transaction has a complete set of accurate data. Make sure you’re viewing the “Transactions” tab within an account, then: You can ...

• Managing Team Members

  To invite people to your team, click “My Account”, then “Manage Team”. Here you’ll see a list of your current team members or pending invitations along with a button called “Invite People”. Click the button to begin inviting team members. In the next ...