Changing Your Email & Password

Changing your email and password in FraudFindr is easy. Simply navigate to "My Account". In the "General" tab, you'll be able to edit your email and password.

If you forgot your password and cannot sign in to your FraudFindr account, click "Forgot Password" on the sign in screen and you'll be prompted to reset your password.

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• Changing the Status of a Case

  To change the status of a case, click “Manage Cases” and select the case you want to manage. Then, click “Edit Case Details” and open the “Basic Info” section. From here, you can change the status of the case to Open, Pending, or Closed. Remember to ...

• Working on Multiple Teams

  You can be a member of (and be invited to) multiple teams on FraudFindr and access them using the same email address. When you login to your account, you’ll be prompted to select the team you’d like to access. You can also switch teams at any time by ...

• Managing Notifications

  By default, all notifications are turned on when you join FraudFindr. To manage which notification emails you receive, click “My Account”, then scroll down in the “General” tab. Simply uncheck the email notifications you no longer want to receive. ...

• Finding & Editing Transactions

  After you’ve added transactions to a bank account, you can begin to normalize them. This is the process of ensuring each transaction has a complete set of accurate data. Make sure you’re viewing the “Transactions” tab within an account, then: You can ...

• Deleting an Account

  If you're NOT the owner of a team, deleting your own account won't affect anything else in FraudFindr. Only your account will be deleted. Cases you've been assigned to will be left unassigned, but no case information will be deleted. If you ARE the ...